COVID-19 (Coronavirus): If you have cold or flu symptoms, please call your provider before your scheduled appointment. More information here.

Telehealth Services

During this time of physical distancing, it is extremely important to continue getting your provider visits. At Heart of Ohio Family Health, we believe in a patient-centered model of care, in all available forms. With our telehealth services, you will be able to see your providers and get your check ups, in the comfort of your own home.

 

What is telehealth?

Telehealth is the use of video conferences, telephone calls, or images transmitted via email or fax to facilitate clinical health care and education.

 

How does telehealth operate?

Our patient care representatives will help you make either a phone or video call appointment. Video visits will be completed through Zoom (a free video communications service). Phone appointments may be conducted with any accessible phone.

 

How will my CenteringPregnancy® sessions be held? 

For CenteringPregnancy® sessions, we will be having the sessions virtually through Zoom.   

 

How do I check my telehealth information?

We recommend you use our patient portal, FollowMyHealth, to check your appointment status, see past medical records, and message your providers.

 

How do I get to the patient portal, FollowMyHealth?

If you have not created an account for FollowMyHealth, we recommend you make an account online on the website: https://heartofohiofamilyhealth.followmyhealth.com/Login/

 

Afterwards, you can download the app to get the most updated health information from us.

 

To download the app:

Android - https://play.google.com/store/apps/details?id=com.jardogs.fmhmobile&hl=en_US 

Apple - https://apps.apple.com/us/app/followmyhealth/id502147249

 

Does my insurance cover telehealth appointments?

Please check with your insurance provider to see if telehealth is covered by your plan. Heart of Ohio Family Health is currently waiving patient co-pays for telehealth visits during this time of crisis.

 

Heart of Ohio Family Health accepts uninsured patients and offers a sliding fee scale to all who qualify based on income and number of dependents.

Heart of Ohio Family Health

 

Heart of Ohio Family Health at Capital Park 
2365 Innis Road
Columbus, OH 43224
(614) 416-4325

Heart of Ohio Family Health at Chantry
5560 Chantry Drive
Columbus, OH 43232
(614) 235-5555

Heart of Ohio Family Health at Mount Carmel East Campus

5969 E. Broad Street, Suite 300

Columbus, Ohio 43212
(614) 235-5555

Heart of Ohio Family Health at Whitehall
882 S. Hamilton Road
Columbus, OH 43213
(614) 235-5555

Heart of Ohio Family Health at Whitehall-Yearling High School
 675 S Yearling Rd, Suite 100
Whitehall, OH 43213

(614) 701-9080

Heart of Ohio family Health is a Federally Qualified Health Center and an FTCA-deemed facility.

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