Patient Information 

We have a sliding fee scale for those who qualify. Sliding scale fees are based on proof of household income relative to the Federal Poverty Level and family size. Co-payments are collected at the time of service, with insurance co-pays as shown on your insurance card or a $25 minimum co-payment for those without health insurance. All insurances are accepted.

For more information on the Sliding Fee Discount, see the following documents:​

Sliding Fee Discount Scale Policy
Sliding Fee Scale

Yes, we have interpreters in Nepali, Somali and Spanish on site at our Capital Park and Whitehall locations. We also have a phone interpret system for all other languages.

For further questions on interpretation services, please call (614) 235-5555.

Medical Health Care Open Enrollment is the first two weeks of December. We have trained Certified Application Counselors who are able to help patients look for health coverage options. These services are free and open to anyone who needs assistance.

To schedule an appointment with a Certified Application Counselor, visit your nearest Heart of Ohio Family Health location or call (614) 235-5555.

Heart of Ohio Family Health accepts all Medicare, Medicaid, and most major commercial insurance plans.

You can access your medical records through our patient portal, ​FollowMyHealth​. You will need to make an account to access all medical information.

For further questions on requesting medical records, please call (614) 235-5555.

Heart of Ohio Family Health services are available at three, conveniently-located centers in the Greater Columbus metropolitan area. Whether you are driving or using public transportation, the following resources will help you get to your appointment.

View map and directions to our health care clinics​
COTA Trip Planner and bus schedules