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We are offering COVID-19 vaccinations! Schedule your vaccination today by calling 614.235.5555

The James B. Feibel Family invites you to join us for

COVID-19 Community Update

May 18, 2021 COVID-19 Update

Governor Mike DeWine announced the Ohio Vax-a-Million campaign on May 13 in an effort to increase awareness of the availability and efficacy of COVID-19 vaccines and provide incentives to Ohioans to get a COVID-19 vaccination.

Here are the criterias:

  1. 12 to 17 years of age - Ohioans 12 to 17 years of age, who have received at least their first dose of Pfizer COVID-19 vaccination, may enter for a chance to win one of five, four-year full-ride scholarships, including room-and-board, tuition, and books, to any Ohio state college or university.
  2. 18 years of age and older - Ohioans 18 years of age and older, who have received at least their first COVID-19 vaccination if receiving the Pfizer or Moderna vaccines or one dose if receiving the Johnson & Johnson vaccine, have a chance to win one of five $1 million prizes.

 

How to enter: 

  1. Visit www.OhioVaxAMillion.com
  2. Call the Ohio Department of Health Call Center at 1-833-4-ASK-ODH (1-833-427-5634), opened seven days a week from 9 a.m. to 8 p.m.

May 12, 2021 COVID-19 Update

As of April 23, the Food and Drug Administration (FDA) and the Centers for Disease Control and Prevention (CDC) has lifted the recommended pause on Johnson & Johnson (Janssen) COVID-19 vaccine following a thorough safety review.

 

Heart of Ohio Family Health will continue to serve our community with the Moderna COVID-19 vaccine and the Johnson & Johnson vaccine. We have opened our new registration portal, Unity, to bring our patients a better, faster vaccine registration experience.

 

To schedule your vaccination, please use our new registration portal.

 

To learn more about our COVID-19 vaccination services, see our COVID-19 services page.

April 1, 2021 COVID-19 Update

Heart of Ohio Family Health (HOFH) has been selected amongst 21Ohio Federally Qualified

Health Centers (FQHC) to participate in Phase 2 of the Health Center COVID-19 Vaccine Program

 

We will continue to follow state priority guidelines in administering the vaccine and be

required to store, handle and administer vaccinations according to stated requirements. As of

April 1, HOFH is administering vaccinations to 18+ with the Moderna COVID-19 vaccine.

 

As a FQHC, HOFH does not turn any patient away, regardless of their ability to pay. Anyone can

make a vaccination appointment at HOFH by calling 614-235-5555.

 

To learn more about our COVID-19 vaccination services, see our COVID-19 services page.

March 17, 2021 COVID-19 Update

Per the State of Ohio's Vaccination Plan, Phase 2C and 1E will begin Friday, March 19. Heart of Ohio Family Health will follow accordingly to vaccinate Ohioans age 40 and up and those with chronic illnesses. Phase 2D includes Ohioans ages 16 and up to be vaccinated beginning Monday, March 29.

 

Our Community Health Workers are actively reaching out to already established patients under these phases to tell them the news. 

 

We are accepting appointments for COVID-19 vaccinations. To make an appointment, call (614) 235-5555.

March 10, 2021 COVID-19 Update

Heart of Ohio Family Health will be providing the Moderna COVID-19 vaccinations this Saturday, March 13 from 8 a.m. to 3:30 p.m. at our Whitehall location (882 S Hamilton Rd). 

 

We will be following the eligibility guidelines set upon by Governor DeWine's office. As of March 06, 2021, Governor DeWine has released the next phases of Ohio's Vaccination Program: 1D and 2B. Phase 1D includes individuals with Type 2 diabetes and end-stage renal disease (chronic kidney disease). Phase 2B will begin vaccinated 50 years or older. 

 

To make an appointment, call (614) 235-5555. Walk-ins are available. 

March 08, 2021 COVID-19 Update

Heart of Ohio Family Health is currently scheduling patients for the Moderna COVID-19 vaccine per Governor DeWine’s Phase 1A, 1B, and now 1C Vaccine Distribution Schedule as of March 4, 2021.

 

Phase 1C includes approximately 246,000 eligible Ohioans with certain occupations and with certain medical conditions not addressed in previous phases. For information about who is eligible to receive a COVID-19 vaccine, click see the vaccination program from Ohio Department of Health. 

 

To schedule your appointment for the COVID-19 vaccine, please call 614-235-5555. There are no out-of-pocket costs to receive the COVID-19 vaccine.

Dr. Buhari Mohammed, Dr. William Washington and Dr. Sue Leatherman talk about the benefits and importance of getting vaccinated.

HIV Coordinator and Community Health Worker Kawther Musa shares her reasoning behind the decision to receive the vaccine (video in Somali).

January 21, 2021 COVID-19 Update

Receiving the COVID-19 vaccine is vital in preventing COVID-19. Heart of Ohio Family Health members received the first dose of the Moderna COVID-19 vaccination this month. The Moderna COVID-19 Vaccine is administered as a two-dose series, 28-days apart. 

HOFHC understands that there are concerns about the COVID-19 vaccine since it is a recently developed vaccine, however, the U.S. vaccine safety system ensures that all vaccines are as safe as possible. According to the Centers for Disease Control and Prevention (CDC), the COVID-19 vaccine is effective in helping our bodies develop immunity (resistance) to the virus that causes COVID-19. In order to lessen worries about the vaccine, seek out accurate information from trusted sources, such as the CDC or health department, The Ohio Department of Health.

 

Common Questions about the COVID-19 Vaccine

Are COVID-19 vaccinations safe? 

Yes, The U.S. Food and Drug Administration (FDA), and independent medical experts (such as Pfizer and Moderna) have thoroughly evaluated the COVID-19 vaccines. The vaccinations are safe and effective.  


Is it mandatory to take the COVID-19 vaccine? 

According to The Ohio Department of Health, the vaccine is not mandatory. It will be available to all Ohioans who choose to receive it. 


When will I get my COVID-19 vaccination?

Ohio’s Vaccination Program is broken down into phases and by age groups.

As of January 19, we have officially begun Phase 1B, where vaccination will be offered to people who are eligible for the vaccine under this phase, starting with Ohioans 80 years of age or older. Heart of Ohio Family Health will be following this protocol. 


To see when your age group will be available for the vaccination, be sure to check out the start dates on The Ohio Department of Health

 

COVID-19 Vaccination Resources

Benefits of Getting a COVID-19 Vaccine (CDC)

Ensuring Safety of Vaccines (CDC)

Different Vaccines (CDC)

Myths vs. Facts of COVID-19 Vaccine (The Ohio Department of Health)

December 21, 2020 COVID-19 Update

COVID-19 Leading to Increased Stress, Anxiety and Depression

With the rise in COVID-19 cases in Ohio, there has been a noticeable increase in individuals experiencing signs of stress, anxiety, and depression.

 

If you are experiencing any of these or other mental health symptoms, please know that you are not alone. Please know that there is no shame or embarrassment in getting help and treatment.

 

Did you know that many counselors participate in counseling services themselves? 

 

Here at Heart of Ohio, we have licensed counselors who provide culturally sensitive, trauma informed counseling to individuals experiencing mental health and substance abuse concerns in a private setting. We also offer medication management to help address these concerns. You may call us during our regular business hours to schedule an appointment (614) 235-5555, or you can ask any provider or front desk staff to schedule an appointment for you. We look forward to helping you! 


If you have urgent needs or are having thoughts of harming yourself or others, please call 911, go to your nearest emergency room, or contact Netcare Access at (614) 276-2273.

November 25, 2020 COVID-19 Update

Heart of Ohio Family Health wishes each and everyone a Happy Thanksgiving! 

 

Thanksgiving is a time to see family and enjoy a heartwarming meal. We understand it may be difficult to make plans surrounding the pandemic. However, we urge the importance of continuing to take cautious steps to keep yourself and other safe. 

 

Please refer to the Centers for Disease Control and Prevention on how you can make Thanksgiving safer. 

 

Our New COVID-19 Service Page

We have added a new COVID-19 service page with all updated information on our COVID-19 tests and testing schedules. Please see our new page for all your COVID-19 inquiries. 

 

We will continue adding community updates on COVID-19 here, as well. 

 

Using Our Patient Portal (FollowMyHealth)

As we have mentioned before, our patient portal (FollowMyHealth) will be the best way to schedule appointments, look at medical information (including COVID-19 results), and get further updates from providers. 

 

FollowMyHealth Website - https://heartofohiofamilyhealth.followmyhealth.com/Login/

 

Android app download) - https://play.google.com/store/apps/details?id=com.jardogs.fmhmobile&hl=en_US

 

Apple (app download) - https://apps.apple.com/us/app/followmyhealth/id502147249

November 9, 2020 COVID-19 Update

As the number of COVID-19 cases begin to rise in Franklin County, people are asking,

“What should I do to slow the spread?”

 

Know How It Spreads

COVID-19 spreads easily from person to person, mainly by the following routes:

  • Between people who are in close contact with one another (within 6 feet).
  • Through respiratory droplets produced when an infected person coughs, sneezes, breathes, sings or talks.
  • Respiratory droplets cause infection when they are inhaled or deposited on mucous membranes, such as those that line the inside of the nose and mouth.
  • Respiratory droplets cause infection when they are inhaled or deposited on mucous membranes, such as those that line the inside of the nose and mouth.

Clean All "High-Tough" Surfaces Every Day

High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and bedside tables. Also, clean any surfaces that may have blood, stool, or body fluids on them. Use a household cleaning spray or wipe according to the label instructions. Labels contain instructions for safe and effective use of the cleaning product including precautions you should take when applying the product, such as wearing gloves and making sure you have good ventilation during use of the product.

 

Face Shield or Mask?

The federal Centers for Disease Control and Prevention (CDC) does not currently recommend the use of face shields as a substitute for masks/face coverings. That is because, at this time, it is not known what level of protection a face shield provides against the spray of respiratory droplets from the wearer to people nearby. There is currently not enough evidence to support the wearing of face shields to control the spray of respiratory droplets.

 

Monitor your health daily and call your healthcare provider if symptoms develop. 

 

Using Our Patient Portal

Our patient portal (FollowMyHealth) will be the best way to schedule appointments, look at medical information (including COVID-19 results), and get further updates from providers. 

 

FollowMyHealth Website - https://heartofohiofamilyhealth.followmyhealth.com/Login/

 

Download Patient Portal (FollowMyHealth) App

Android - https://play.google.com/store/apps/details?id=com.jardogs.fmhmobile&hl=en_US

 

Apple - https://apps.apple.com/us/app/followmyhealth/id502147249

September 17, 2020 COVID-19 Update

Flu Shot is Even More Important Now

 

The flu season is coming and health experts are warning that the addition of another respiratory illness on top of the ongoing COVID-19 pandemic could be problematic. If you are healthy and do not have any symptoms of COVID-19, now is the time to get your flu vaccine.

 

Here is why:

  • Flu vaccines are safe and effective
  • Protect yourself and others from the flu
  • Reduce the burden that the flu and other respiratory illnesses have on healthcare facilities
  • Testing could be strained due to COVID-19 testing. You do not want to have both at the same time 

According to the CDC, patients with COVID-19 should delay getting the flu vaccine, not because of any evidence about how the virus affects vaccination, but in order to ensure others in the healthcare setting are not exposed unnecessarily

 

COVID-19 testing schedules have been updated, as of today.  We currently have COVID-19 testing at three of our locations:

  • Capital Park - 2365 Innis Rd
  • Whitehall - 882 S. Hamilton Rd
  • Whitehall-Yearling High School - 675 S. Yearling Rd

Scheduling Your COVID-19 Testing

To schedule your COVID-19 testing, please call our health center at (614) 235-5555.

 

If you are a new patient, our call center representative will complete your full patient registration form. Please have your state ID or driver’s license and health insurance information on hand.

 

Due to a high volume of calls, you may expect a longer wait to schedule a COVID test than normal. Additionally, we are prioritizing the tests to patients that need them the most so you may be asked to call back in a couple of days if our schedules have filled up. We appreciate your patience as adjust to frequent requests.

 

What to Expect at Your COVID-19 Appointment 

COVID-19 testing is an in-car testing procedure. As we have COVID-19 testing in three locations, please note the different drive-in processes:

  • Capital Park - Drive to the side of the clinic. Look for traffic cones and a sign for COVID testing. Find a place to park near the tent.
  • Whitehall - Drive to the back of the clinic. Look for traffic cones and a sign for COVID testing. Find a place to park near the tent.
  • Whitehall Yearling High School - Drive to the back of the high school. There should be Heart of Ohio Family Health signs directing you. Park near our clinic.

After you have parked, stay in your car.

 

There will be a phone number posted outside. Please call that phone number and inform us that you have arrived for your testing.

 

After your phone call, one of our nurses will come to you to ask preliminary questions. Then, one of our doctors will test you.

 

Frequently Asked Questions

Do I need to wear my face mask to my appointment?

 

Yes, wear your mask to help prevent the transmission of COVID-19.

 

As of Thursday, July 2nd, Whitehall Mayor Kim Maggard signed an executive order mandating people to wear a face mask in public spaces throughout July. Furthermore, as of Friday, July 3rd, Columbus Mayor Andrew Ginther signed an executive order requiring the wearing of face masks throughout July as well.

 

See the executive orders for the City of Columbus and Whitehall below:

 

Will my health insurance cover for COVID-19 testing?
Heart of Ohio Family Health accepts all Medicare, Medicaid, and most major commercial insurance plans. Additionally, we have a sliding fee scale for those who qualify. No one will be denied care regardless of their ability to pay.  For more information on our sliding fee scale, please visit our Patients page.

 

When will I get my results back?
You will get your COVID-19 testing results in 3-7 days.

 

Do I need to get retested if I’m positive?
It’s not recommended to get retested if you have a positive test result. Follow the instructions that your provider gives regarding when it’s safe to return to work or other activities. If you test positive, we will not retest patients unless it is required by your employer.

 

To schedule an in-person visit, please call us at (614) 235-5555. For more information on the IgG antibody testing, please read our press release.

 

August 06, 2020 COVID-19 Update

All Heart of Ohio Family Health Centers locations remain open to serve new and existing patients for in-person or tele-medicine appointments.

 

Safety is our number ONE priority. Following state and federal guidelines, we have put into place new safety and screening measures to protect the health of our patients and staff. In addition to the previous measures (see: 07/06/2020 COVID-19 Updates), here are some of the measures we are taking to keep patients and staff safe:

  1. Proper wearing of facemasks throughout the clinic is required for all staff, patients, and visitors. (Watch the How to Wear Your Face Mask video to learn how to properly wear your mask)
  2. Increased frequency and special attention to cleaning following CDC guidelines.
  3. Strict adherence to hand hygiene guidelines.
  4. Safe social distancing in waiting areas and as much as possible within patient care areas.
  5. Limiting visitors to only one caregiver, and only as needed. In order to maintain adequate social distancing, there may be times where we ask visitors to remain in their vehicles while the patient they are accompanying has their appointment.

July 30, 2020 COVID-19 Update

With the pervasiveness of COVID-19, Heart of Ohio Family Health has taken numerable steps to keep our clinics safe so our patients can receive the care they need.

 

We currently have COVID-19 testing at three of our locations:

  • Capital Park - 2365 Innis Rd
  • Whitehall - 882 S. Hamilton Rd
  • Whitehall-Yearling High School - 675 S. Yearling Rd

Scheduling Your COVID-19 Testing

To schedule your COVID-19 testing, please call our health center at (614) 235-5555.

 

If you are a new patient, our call center representative will complete your full patient registration form. Please have your state ID or driver’s license and health insurance information on hand.

 

Due to a high volume of calls, you may expect a longer wait to schedule a COVID test than normal. Additionally, we are prioritizing the tests to patients that need them the most so you may be asked to call back in a couple of days if our schedules have filled up. We appreciate your patience as adjust to frequent requests.

 

What to Expect at Your COVID-19 Appointment 

COVID-19 testing is an in-car testing procedure. As we have COVID-19 testing in three locations, please note the different drive-in processes:

  • Capital Park - Drive to the side of the clinic. Look for traffic cones and a sign for COVID testing. Find a place to park near the tent.
  • Whitehall - Drive to the back of the clinic. Look for traffic cones and a sign for COVID testing. Find a place to park near the tent.
  • Whitehall Yearling High School - Drive to the back of the high school. There should be Heart of Ohio Family Health signs directing you. Park near our clinic.

After you have parked, stay in your car.

 

There will be a phone number posted outside. Please call that phone number and inform us that you have arrived for your testing.

 

After your phone call, one of our nurses will come to you to ask preliminary questions. Then, one of our doctors will test you.

 

Frequently Asked Questions

Do I need to wear my face mask to my appointment?

 

Yes, wear your mask to help prevent the transmission of COVID-19.

 

As of Thursday, July 2nd, Whitehall Mayor Kim Maggard signed an executive order mandating people to wear a face mask in public spaces throughout July. Furthermore, as of Friday, July 3rd, Columbus Mayor Andrew Ginther signed an executive order requiring the wearing of face masks throughout July as well.

 

See the executive orders for the City of Columbus and Whitehall below:

 

Will my health insurance cover for COVID-19 testing?
Heart of Ohio Family Health accepts all Medicare, Medicaid, and most major commercial insurance plans. Additionally, we have a sliding fee scale for those who qualify. No one will be denied care regardless of their ability to pay.  For more information on our sliding fee scale, please visit our Patients page.

 

When will I get my results back?
You will get your COVID-19 testing results in 3-7 days.

 

Do I need to get retested if I’m positive?
It’s not recommended to get retested if you have a positive test result. Follow the instructions that your provider gives regarding when it’s safe to return to work or other activities. If you test positive, we will not retest patients unless it is required by your employer.

 

To schedule an in-person visit, please call us at (614) 235-5555. For more information on the IgG antibody testing, please read our press release.

 

June 11, 2020 COVID-19 Update

The Centers for Disease and Prevention (CDC) has shown a disparity between the pandemic and communities of color, especially in African American and Latino communities. Moreoever, in May, Governor Mike DeWine's COVID-19 Minority Health Strike Force issued a report on the importance of testing access in communities of color and other high-risk areas.

 

To address this, Heart of Ohio Family Health and Ohio National Guard will be providing FREE coronavirus (COVID-19) testing at two locations tomorrow (June 12) from 8 a.m. to 4:30 p.m.: 

  1. Capital Park - 2365 Innis Rd
  2. Whitehall - 882 S. Hamilton Rd

What to bring with you:

  • State ID or driver license
  • Health insurance card (optional)
  • Face mask (recommended)

We will have Spanish, Nepali, and Somali interpreters at both sites to help individuals through the testing process. 

 

There will be tents set up in the parking lots for testing. Drive-up and walk-up testing are all available to anyone experiencing symptoms or who want to be tested for COVID-19. We are also giving out wellness kits to all individuals getting tested. 

 

For all other questions regarding the free testing, please call us at (614) 235-5555.

 

 

Additional Resources: 

 

Press: 

May 15, 2020 COVID-19 Update

Heart of Ohio Family Health is offering COVID-19 IgG antibody testing at their Capital Park and Whitehall locations for individuals who think they may have had coronavirus (COVID-19) but do not show symptoms.

 

COVID-19 IgG antibody testing, also known as serology testing, looks for a type of antibody called immunoglobulin G (IgG) through a simple blood test. IgG antibodies are produced by the body to protect against bacterial and viral infections.

 

The IgG antibody testing can be done in-person at our Capital Park or Whitehall facilities with a simple blood draw. New patients are being accepted at all locations with little to no waiting.

 

For more information or to schedule your IgG antibody testing, call us at (614) 235-5555

 

April 29, 2020 COVID-19 Update

Dr. Washington encourages all patients to use telehealth services (such as telephone and video conferencing) for future health care appointments. Additionally, using our patient portal (FollowMyHealth) will be the best way to schedule appointments, look at medical information, and get updates from providers. 

 

FollowMyHealth Website - https://heartofohiofamilyhealth.followmyhealth.com/Login/

 

Download FollowMyHealth App

Android - https://play.google.com/store/apps/details?id=com.jardogs.fmhmobile&hl=en_US

 

Apple - https://apps.apple.com/us/app/followmyhealth/id502147249

April 22, 2020 COVID-19 Update

A Message from Our CMO

 

Dear Patients and Friends,
As the Chief Medical Officer and a Primary Care Physician at Heart of Ohio Family Health, I would like to wish all of you good health and safety in this unprecedented time.

Here at are Heart of Ohio Family Health, we are taking careful measures to keep our patients and the community safe. Our health centers are open and taking extra precautions to ensure staff and patients remain safe. We have implemented telehealth visits via phone calls and video conferencing. We are also utilizing in-car testing for patients with COVID-19 symptoms who call ahead and are recommended for testing by their provider.

We have moved non-essential staff to work from home, employees who are still in the office have been moved to maintain social distancing requirements, and we have distributed N-95 respirators to front line staff. We have implemented additional cleaning measures for the waiting room and all exam rooms.

During this uncertain time, it’s extremely important to speak to your doctor if you are not feeling well. I recommend using our patient portal, FollowMyHealth, to communicate with your provider. FollowMyHealth lets you see medical records, receive messages from your provider, make appointments, and more.

Remember to stay home if you can, wear your face mask, cover your coughs, and practice social distancing. We are here to help you and are working tirelessly to flatten the curve and end this pandemic. We will get through this together.

Thank you everyone and stay safe.

Sincerely,
Dr. William Washington

 

March 25, 2020 COVID-19 Update

Heart of Ohio Family Health is actively monitoring the spread of COVID-19 during this uncertain time. We will be providing up-to-date information for our patients and community as we receive it. We currently have protocols in place to make sure our patients are safe during their visits.

 

Ohio’s Stay at Home Order does NOT prohibit going to medical appointments and we are open to take care of all your healthcare needs. If you are a patient with breathing problems like COPD/asthma, compromised immune systems, diabetes, heart disease, and those over 65 years old, you are at a higher risk of developing severe complications from COVID-19. We recommend that high-risk patients call us prior to coming in for your appointment. Your provider may suggest a phone or patient portal visit instead.

 

Telehealth - Phone Visits

Telehealth is the use of video conferences, telephone calls, or images transmitted via email or fax to facilitate clinical health care and education.

 

Our providers can assess patients, refill prescriptions, and provide other healthcare visits via phone if you are a high-risk patient.

 

Don’t cancel your appointment, call (614) 235-5555 and you may be able to schedule a phone visit with your provider. 

 

Health plans will cover telehealth interactions and we are currently waiving patient co-pays for telehealth visits during this time of crisis. 

 

Patient Portal Visits

Our patient portal, FollowMyHealth, is a secure website that gives patients convenient access to personal health information from anywhere.

  • Patients will need a secure username and password to view health information.
  • Patients can send e-mail messages directly to their provider. Patient visits can be conducted via e-mail if you are unable to attend in person.
  • Patients can view health information such as recent doctor visits, discharge summaries, medications, lab results, make payments, and more.

 

Protect Yourself

While we are doing our part in protecting our communities, we ask everyone to be protective of themselves by being informed, preventing, and slowing down transmission of COVID-19.

 

Watch for symptoms:

  • Fever
  • Cough
  • Shortness of breath

If you are sick:

  • Stay home
  • Stay away from others
  • Contact your primary care doctor
  • Avoid public transportation
  • Wear a face mask
  • Cover your coughs
  • Clean your hands for at least 20 seconds
  • Do not share personal household items
  • Clean and disinfect your space

 

Additional Resources

For our Somali speakers, please see this video on facts and prevention of COVID-19:

For our Spanish speakers, please read the following documents on COVID-19:

Center for Disease Control and Prevention - https://www.cdc.gov/coronavirus/2019-nCoV/index.html

 

Ohio Department of Health - https://coronavirus.ohio.gov/wps/portal/gov/covid-19/

 

World Health Organization - https://www.who.int/emergencies/diseases/novel-coronavirus-2019

 

Heart of Ohio Family Health

 

Heart of Ohio Family Health at Capital Park 
2365 Innis Road
Columbus, OH 43224
(614) 235-5555

Heart of Ohio Family Health at Canal Winchester
3601 Gender Rd
Columbus, OH 43110
(614) 235-5555

Heart of Ohio Family Health at Mount Carmel East Campus

5969 E. Broad Street, Suite 300

Columbus, Ohio 43212
(614) 235-5555

Heart of Ohio Family Health at Whitehall
882 S. Hamilton Road
Columbus, OH 43213
(614) 235-5555

Heart of Ohio Family Health at Whitehall-Yearling High School
 675 S Yearling Rd, Suite 100
Whitehall, OH 43213

(614) 701-9080

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