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Family practice for children and adults

Heart of Ohio Family Health provides the health care your family needs every day to keep you healthy for school, work, play, or an active retirement. We want to be your "medical home," the place you think of when a health care need arises.
Family practice is at the heart of Heart of Ohio Family Health, but what exactly is family practice?
  • Family practice is relationships.
    Heart of Ohio Family Health specializes in family practice health care that's centered on lasting, caring, heartfelt relationships with our patients and their families.
  • Family practice is patient-centered.
    Our entire family practice team works together to focus on the whole patient with care that is respectful of and responsive to an individual patient's preferences, needs, and values, which guide all our clinical decisions.
  • Family practice is commitment.
    We provide care and support over long periods of time and holistically, which makes us uniquely suited to excel at preventive care and managing chronic and complex conditions like diabetes and heart disease.
  • Family practice is what we do and here's how we do it:
    • We treat a wide range of medical issues and deliver comprehensive medical care to patients who reflect the vast and wonderful diversity of the human race...from newborn babies to seniors.
    • We serve as the point of "first contact" for our patients when a medical illness, issue or concern arises.
    • We coordinate care with other medical professionals.
    • We care for the whole patient, including mental, behavioral and emotional needs.
    • We screen to test for early signs of serious conditions and diseases before there are any symptoms and when they may be easier to treat. Getting health and wellness screenings is one of the most important things you can do for your health. Depending on your age, sex, and medical history, you may need to be screened for:
      • Certain types of cancer
      • High blood pressure or high cholesterol
      • Diabetes
      • Osteoporosis (weak bones)
      • Sexually transmitted diseases (STDs)
      • Hearing loss or vision loss
    • We advise our patients on the tests and precautionary measures to take based on age, sex, family history, and other variables, to ensure you are prepared for health care challenges ahead.
    • We are most often the first to learn about any new symptoms our patients experience and the first to diagnose emerging conditions.
    • We work with our patients when issues and concerns arise, of course, but also when they're healthy to establish strong health maintenance skills through health education and practicing disease prevention techniques.
    • We help our patients take control of their health.
Heart of Ohio Family Health has an ethnically and racially diverse staff with cultural diversity training. Our cultural competencies include bilingual staff onsite every day for our Spanish and Somali patients, and the ability to quickly access medical interpretation for patients speaking 30 additional languages.
We gladly accept most private insurances and self-pay patients. We have a sliding fee scale based on income relative to the Federal Poverty Level.
Heart of Ohio Health is deeply dedicated to providing only the most exceptional medical care delivered by true professionals in a manner that is heartfelt, personal, compassionate and characterized by our celebration of diverse cultures and languages.
We want Heart of Ohio to be your "medical home," the place you think of when a healthcare need arises and for helping you stay healthy.

Illness, injury, and physicals

We're here for the minor illnesses and injuries of life, and we also have special support programs for people living with diabetes and other serious, life-changing conditions.

Well-baby checkups and immunizations

Each visit includes a complete physical examination. At this exam, the health care provider will check the infant or child's growth and development in order to find or prevent problems.
The health care provider will record your child's height, weight, and other important information. Hearing, vision, and other screening tests will be part of some visits.
Even if your child is healthy, well-child visits are important because it is good time to focus on your child's wellness. This means talking about what is being done well and how it can be improved. Preventive care is important to keep children healthy.
For a few weeks after birth, babies have some protection from germs that cause diseases. This protection is passed from their mother through the placenta before birth. After a short period, this natural protection goes away.
Vaccines help protect against many diseases that used to be much more common. Examples include tetanus, diphtheria, mumps, measles, pertussis (whooping cough), meningitis, and polio. Many of these infections can cause serious or life-threatening illnesses and may lead to lifelong health problems. Because of vaccines, many of these illnesses are now rare.

Pharmacy

The Ohio State University's College of Pharmacy provides clinical support and onsite pharmacy services to hundreds of patients at both Capital Park and Whitehall Family Health Centers.
Supervised by OSU clinical faculty who work at our two locations as both preceptors to students and as ambulatory care pharmacists, our team of third- and fourth-year pharmacy students from OSU's College of Pharmacy offer medication counseling, find our patients the most cost-effective medications, and educate patients on smoking cessation, nutrition and, diabetes.
Heart of Ohio pharmacists also conduct a highly regarded Coumadin therapy program designed to prevent heart attacks, strokes and blood clots, answer drug information questions from our patients' physicians and nurses, and take the time to educate patients on medications.

340B Drug Pricing Program

The 340B Drug Pricing Program allows Federally Qualified Health Centers, such as Heart of Ohio Family Health, and other safety net health care providers to purchase prescription medication at significantly reduced prices.
The 340B Drug Discount Program is managed by the Health Resources and Services Administration (HRSA) Office of Pharmacy Affairs (OPA). Participation in the Program results in significant savings estimated to be 20% to 50% on the cost of pharmaceuticals for safety-net providers.
The purpose of the 340B Program is to enable these entities to stretch scarce federal resources, reaching more eligible patients and providing more comprehensive services.
Both of our sites currently have in place a 340B drug program with Kroger, a point-of-sale contract pharmacy that has 340B experience.

The Diabetes Education & Monitoring Project

Heart of Ohio's OSU pharmacy team conducts a holistic and remarkably successful diabetes treatment and counseling project for our diabetic patients. Patients are tested, diagnosed and counseled on how to lower their blood sugar levels and manage their diabetes.
The Diabetes Education & Monitoring Project was designed to lower A1C results, which is a blood test used to diagnose Type 1 and Type 2 diabetes, and then monitored to gauge how well patients are managing their diabetes.

Health education

Health education activity topics include nutrition, preventive care and wellness, healthy lifestyles, chronic diseases, and other needs of our population. Educational fact sheets and brochures (available in English, Spanish, Somali, and in some other languages) are available in our lobby and from our staff. We strive to offer a well-rounded approach to preventive healthcare delivery.  We are currently organizing our next round of health classes. Please check back here for the upcoming schedule.

OB/GYN

Comprehensive obstetrical and gynecological services are available at both the Whitehall and Capital Park sites for women of all ages.
Early dating ultrasound for pregnancy and colposcopy for abnormal Paps are available at the Whitehall site. However, Heart of Ohio works directly with hospitals, private practices, and perinatologists (high risk OB physicians) to provide complete OB/GYN care in an efficient and caring environment.

Mental health & addiction counseling

Behavioral health screenings and treatment as well as addiction counseling services are available.  In addition, we have connections with other health care professionals for those times when you need more than we can provide (for instance continuing behavioral health or help with an addiction).

Vision and eye care

The American Optometric Association recommends having an eye exam every year, and getting a comprehensive eye exam every 2-5 years. People with symptoms of eye trouble should see a doctor immediately.
The following programs are in place to provide vision care for Franklin County community members, regardless of health insurance status.
They range from comprehensive eye exams to eyeglasses and eyeglass vouchers.
All require you to make an appointment before coming in.

Sliding Fee Scale Programs:

  • OSU Family Practice on South High Vision Clinic (614)293-2920
  • East Central Health Center (614) 645-5540

Free Programs

  • Vision USA 1-800-766-4466
  • Vineyard Free Health Clinics (614)259-5428
  • Faith Mission Vision Clinic (614)224-6617, ext. 2107
  • Vision Care Fund—OSU College of Optometry (614)292-9201
  • Prevent Blindness Ohio (614) 464-2020

Speech & Hearing

Heart of Ohio Family Health partners with Columbus Speech & Hearing Center, the largest provider of outpatient speech and hearing services in central Ohio, to provide our patients, both children and adults, with complete diagnostic and therapeutic services for all types of communication disorders. This partnership also offers vocational rehabilitation programs for adults who are hearing impaired, deaf, or deaf-blind.
The Center offers comprehensive and diversified services in
  • Audiology & Hearing Aid Services
  • The Deaf / Blind Outreach Program
  • Speech-Language Pathology & Therapy
  • The Comprehensive Program for the Deaf (CPD)
For all programs, each patient's abilities, aptitudes, and goals are evaluated in terms of his or her potential, and an individualized plan is designed and worked through until goals are achieved, wether that's obtaining permanent employment, living independently, or improving communication skills. On-the-job work assessments and other career development activities can also be designed to prepare clients for job placement.
Each year, Columbus Speech & Hearing treats more than 8,000 clients every year in a wide variety of programs and services that are certified by the Ohio Department of Health (Medicare/Medicaid), accredited by the Commission on Accreditation of Rehabilitation Facilities and the National Association for the Education of Young Children, and recognized by the Ohio Association of Nonprofit Organizations.
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Heart of Ohio specializes in family and women's health care including pediatrics, OB/GYN, wellness visits, pharmacy assistance, preventive care and education, especially regarding diabetes, breast cancer and prenatal/postpartum care for new mothers.
 
Heart of Ohio Family Health provides exceptional holistic medical care delivered by true professionals, but done personally, with real compassion and a celebration of diverse cultures and languages. We honor every individual and family with loving service.
Capital Park
Family Health Center
2365 Innis Road
Columbus, OH 43224
(614) 416-4325
Hours & directions
Contact information
Whitehall
Family Health Center
882 S. Hamilton Road
Columbus, OH 43213
(614) 235-5555
Hours & directions
Contact information

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Heart of Ohio Family Health is a
Federally Qualified Health Center
and an FTCA-deemed facility.